Black Screen, can`t see the template after importing to the timeline

DaVinci is a very handy and multi-tasking tool. And like all programs full of functions, sometimes it can freeze, work incorrectly or have problems with templates. Sometimes, a font can cause third-party templates to fail. Very often, multiple copies of the same font can be installed on the system, sometimes even in different versions, which causes errors in programs such as Davinci or Premiere Pro, as the program cannot figure out which font to use.


The main reason it can happen - the required fonts are not installed. Install all project fonts to your computer.

The link to all fonts you need is attached with the project archive you've downloaded from Envato, so you can find links to fonts download inside the Tutorial folder:

To quickly install a large number of fonts, copy all the fonts in the following path:
Windows - C:\Windows\Font
Mac - Macintosh HD/Library/Fonts
Linux - /usr/share/fonts


❗Please, make sure you don't have font variations on your PC - DaVinci Resolve may mistake them for the required fonts.

First, try to import the scene and change all Text Sources fonts to any other from the font set by default. If changing the font will make the scene appear, this means that the font causes errors and we need to fix it (if not, use solution 3)!

It could happen when you have multiple copies of fonts installed in different locations. There are a few font folders on Mac and PC. 

Font Duplicates on Mac

The easiest way to operate fonts on Mac - is the FontBook App. 

Font Book automatically checks for duplicates when you install a font, and shows a message if the font is already installed. You can choose whether to keep both versions, skip font installation, or replace the existing font with the new font (that's what you need to do).

You can also check for duplicate fonts manually.

  1. In the Font Book app choose File > Resolve Duplicates.

    Click an option:

    • Resolve Automatically:Font Book deactivates duplicates or moves them to the Trash, depending on the option selected in Font Book settings.
    • Resolve Manually:Continue to the next step to review and handle duplicates yourself.
  2. Examine the duplicates and their copies, then select a copy to keep.

    The copy that Font Book recommends keeping is labeled “Active” and is selected. To review other copies, select one.

  3. Click Resolve This Duplicate or, if there’s more than one duplicate, Resolve All Duplicates.

    If you want the inactive copies to go in the Trash, select “Resolve duplicates by moving files to the Trash when possible” in Font Book settings.

Font Duplicates on Windows

On Windows - go to C:\Windows\Fonts and manage them here.


  1. Click on Start button and select Control panel.
  2. Click on Fonts. (you will get a list of fonts available)
  3. Right Click on that font (that you like to delete)and click on delete.


Additionally, there is a possibility that Resolve is not reading the assets. There are 2 folders you can use to put project assets:

C:\ProgramData\Blackmagic Design\DaVinci Resolve\Fusion\Library\

It's the system folder. Our developer advises to use this folder for assets.

\AppData\Roaming\Blackmagic Design\DaVinci Resolve\Fusion\Library\EasyEdit Audio Visual Kit Assets

It's a user folder. You can also put assets here.

If the bugs are not fixed and DaVinci Resolve still gives black preview screens or says the media is offline - please, write us here:

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